Placing orders

  • Orders must be placed using the order form, if you have any questions about an item, quantity etc please make a note in the email.

  • Orders are NOT confirmed until you receive a confirmation from us and invoice in reply.

  • Orders must be received with a minimum of 48hrs notice before collection/delivery time

  • Orders can be placed up to 2 months in advance

  • Any changes to an order must be made with a minimum of 24hrs notice - changes must be made via phone contact.

Collection

  • Orders can be collected between the hours 8am - 3pm (unless arranged otherwise)

  • Collection address: Maple & Clove Cafe, 7 Burbury Cl, Barton ACT 2600

  • Collection instructions: Cafe entrance - please provide staff at the front of the cafe with your order name/company details.

  • If you are collecting a large quantity of catering, please phone (0481782060) before you arrive for your collection and we will give detailed instructions on a designated spot at the back of our kitchen, where we can help load your vehicle.

Delivery

  • Deliveries start from 9am

  • If you choose delivery as an option please provide detailed arrival instructions for your building and address.

  • Delivery zones:
    A) Barton, Kingston, Forrest, Parkes, Capital Hill, Manuka, Griffith
    B) Narrabundah, Red Hill, Deakin, Yarralumla, Fyshwick, Acton, City, Reid, Campbell, Russell, TurnerC) Braddon, Ainslie, O’connor, Dickson, Lyneham, Pialligo/Airport, Hackett, Downer, Watson, Curtin, Phillip, Mawson, Kambah
    D) Other areas by request

  • Delivery costs are determined by zones and will be added on your invoice, suburbs in zone A may be eligible for free delivery.

If you have any additional queries or questions regarding catering or cakes please contact us, we are more than happy to try to help fulfil your requests.